Workplace and Job Type
Bureau de Sept-Îles,Sept-Îles, Québec
Regular Full Time
THIS POSITION IS FOR YOU IF YOU ARE
- Known for providing exceptional customer service
- A person who learns quickly and is comfortable with new technologies
- Capable to manage your priorities and respond to various requests at the same time.
THE MAIN CHALLENGES ARE
- Performing tasks related to the configuration, installation, monitoring and operation of workstations, printers, telephone systems or other computer equipment
- Manage contact with suppliers
- Provide technical support and training to the staff, students and learners of the school service center
- Ensure access to the various information systems and the creation of user accounts
- Ensure technical support for the entire school service center
- Contributing to the projects for the implementation, migration and integration of the systems
WHY JOIN THE TEAM?
- To have the opportunity to collaborate with experienced people and make your contribution in the development of educational services
- To work in a friendly and stimulating environment, where everyone knows each other and where 9 cultural communities coexist
- To contribute to the service of our young and adult students as well as our support, professional, teaching and management staff
JOB DESCRIPTION
The principal and customary work of an employee in this class of employment consists in programming or modifying in-house applications, managing networks, repairing complicated breakdowns for computer users and assisting computer analysts in the development and implementation of systems.
THE TASKS ARE ALSO TO
- Responding to incidents and service requests from users of the Centre de services scolaire du Littoral, using the service request system (Above CRM)
- Carry out a variety of configuration, maintenance and updates to the network infrastructure and servers (Cisco switches, IP phone, virtual servers, etc.)
- Install software and prepare computers for shipment to schools
- Ensure technological monitoring of the computer equipment used by users (client stations, printers, interactive whiteboards, etc.)
- Conceive virtual images and applications prepared for deployment using tools (MDM Meraki, SCCM)
THE REQUIREMENTS
- Hold a Diploma of College Studies in Computer Science Technology or in Computer Science Technology in an appropriate specialty for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.
- Langues de travail : français et anglais;
- Be available to travel on the Lower North Shore territory
KNOWLEDGE OF THE FOLLOWING TECHNOLOGIES WOURL BE AN ASSET
- Windows-oriented technologies: Windows Server 2019, Windows 10, Active Directory, Group Policies (GPO), SCCM
- GRICS software, Office 365 (Teams & SharePoint), Backup Veeam, Microsoft SQL Server, VMWare, etc.
SALARY AND WORKING CONDITIONS
- Salary between $24.21 and $32.32 per hour
- Possibility of obtaining a tax credit (up to $10,000) for graduates who completed within the last two years
- 4 weeks vacation (depending on the date of hiring)
- 7 sick days
- 13 public holidays
- Vacation between Christmas and New Year’s Day (closing of the school service center)
- Most advantageous pension plan (RREGOP)
- Group insurance plan of your choice
- Employee Assistance Program
- Possibility of teleworking
DEADLINE TO APPLY
open until filled